Fewer tools, connected properly.
One of our eight services:
Systems integration
Service III
The problem
Over the years the business picked up a tool for every problem. Now some of those tools exist only to move information between the others, the same customer lives in five places, and someone spends hours each week retyping between them.
Our approach
We start by deciding what to keep, not by wiring things together. We map every tool you pay for, work out which ones earn their place and which only patch gaps, retire the patches, and connect the rest so each record is entered once.
What you get
A plain list of what to keep, cut, and connect
Fewer subscriptions to pay for
One customer record instead of five
Nothing typed twice between systems
A review of every tool you pay for
We go through each subscription with the people who use it: what it does, what it costs, and what it passes to the next tool. You get a plain list with a decision for each one, keep, cut, or connect, and the reason beside it.
Cutting the patches
Many tools exist only to move information between two others: a sync add-on, an export someone runs every Friday, a spreadsheet that bridges two systems. Once those systems are connected directly, the patches can go, and so can what you pay for them.
Connecting the rest
QuickBooks, Shopify, Gmail, and your CRM share the same customers, orders, and invoices. An order placed online reaches your accounting without anyone typing it, and a customer's new address is changed in one place instead of five. We connect them through each tool's own connection points (APIs), so nothing depends on someone running an export.
When a connection fails
Connections break when a system is down or a record is missing something. Ours report it: the item that failed waits in a queue with the reason, and someone can fix it and send it on, instead of finding out a week later that it never arrived.
Tell us which tools you pay for, or explore the other services.